Manage your billing
You can manage your billing on the Billing page at any time.
Any changes or updates made to your billing information after you have been issued with an invoice will only be reflected on future invoices and receipts. If there is a mistake on the invoice, please contact us.
This article will cover how you can manage billing on the Billing page.
In this article
Billing page overview
On the Billing page, you can view and download past invoices and receipts, manage and update your billing information, cancel or renew your subscription, and update your payment details.
Here are the steps to get to the Billing page:
- Log in to Mobbin.
- Click on your avatar at the top-right corner of the page.
- Click on Manage membership from the menu
- Click on Billing from the Personal membership or Team membership section.
- Click on Manage billing to go to the Billing page.
View your current plan
In the Current plan section, you can view what plan(s) you are currently on. It will reflect the billing interval you have opted for, and on what date your plan will renew.
The date reflected indicates the end of your billing cycle. If you do not wish to be charged further, you can cancel your subscription before this date.
Update your payment method
You can view and manage the card(s) added to your account in the Payment methods section.
The card labelled Default is the card used for the recurring payments.
Ensure you have at least one valid card saved nearing the renewal date, to avoid having your membership disabled when it renews.
Update your billing information
You can manage your billing address, billing email and tax ID in the Billing information section.
The billing email is the email that will receive invoices and receipts. It can be different to your login email. For example, if you want the invoices and receipts sent to the finance team in your organization, you can change the email in this section to their email.
The billing address and tax ID will be reflected on your invoices and receipts.
View your invoice history
You can find and download past invoices and receipts in the Invoice history section.
The date reflected is the date the invoice is created.
View samples of invoices and receipts: