Create a team

Edited

Overview

Creating a team on Mobbin is simple and can be done directly through our website.

You can start the process from either the Pricing page or by clicking on any of the Get Pro CTA buttons across the site.

From there, you’ll be guided through selecting your billing cycle, choosing the number of seats, and completing payment to set up your team.


Important notes about team billing

  • Cost per seat: Team subscriptions are billed per seat, either on a yearly or quarterly basis.

  • Check seat count: Always double-check the total number of seats selected before making payment. The total cost is calculated based on the number of seats and your chosen billing cycle.

  • Pro-rated charges: Any additional seats added mid-cycle will be charged on a pro-rated basis, depending on the remaining time left in your subscription.


Create now, add members later

A minimum of 2 seats is required to start a team. You can choose to invite all members during the team creation process or add them later after completing payment.

Regardless of when you add members, you’ll still be charged for the total number of seats you selected at the time of purchase.


How to create a team

  1. Choose your billing cycle

    • On the pricing page or in the pricing pop-up modal, select your preferred billing interval (yearly or quarterly).

    • Click Create Team.

  2. Enter team details

    • Provide your team name.

    • Select the number of seats you’d like to purchase. Remember, billing is per seat.

  3. Invite team members (optional at this stage)

    • Enter your team members’ email addresses to send invitations immediately.

    • Alternatively, click Skip & Continue for now to invite them later.

    • Note: Even if you skip this step, you’ll still be billed for the full number of seats you selected.

  4. Complete payment

    • Review your subscription details.

    • Proceed to the payment page to finalise your purchase.


Next steps

After payment, your team will be created, and any invited members will receive an email invitation to join. You can manage seats, invite additional members, or update billing information at any time from your Team Settings page.


Common questions

Can I start a team with just one seat?

No. A minimum of 2 seats is required to create a team.

Does the team admin require a license?

Yes. Team admins also occupy a seat and are included in the total number of chargeable seats.

Can there be more than one team admin on the team?

Yes. You can assign multiple admins within the same team.

Can I change the number of seats after I’ve created my team?

Yes. You can add extra seats anytime from your Team Settings page. New seats will be billed on a pro-rated basis for the remainder of your current billing cycle.

Can I remove seats during a billing cycle?

Seats cannot be removed mid-cycle. However, you can reassign existing seats to different members at any time. Any reductions in seat count will only take effect at the start of your next renewal period.

Can I switch between quarterly and yearly billing later?

Yes, you can switch from quarterly to yearly directly on the website. But if you’d like to switch from yearly to quarterly, please contact us.

What happens if I skip adding members during setup?

You’ll still be billed for the full number of seats you selected, even if some remain unassigned. You can invite members later at no extra cost, provided you stay within your purchased seat count.

How will my team members get access?

When you add members’ email addresses, they’ll receive an email invitation to join. Each member must accept the invitation to activate their access.

What if my team member doesn’t accept the invitation?

The seat will remain reserved for them until reassigned. From your Team Settings page, you can remove the pending member or reassign the seat to someone else.

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